Cultural Influences on the Use and Perception of Internet-based Nss - an Exploratory Analysis*

The web-based negotiation support system Inspire has been used by over 2000 participants worldwide in experimental negotiations. From the survey conducted among the users we find that they have very positive attitudes towards the Inspire system and Internet-based negotiation support in general. Nevertheless, we also observed differences in the evaluation and use of the system depending on the users’ country of residence and other user characteristics. This paper presents an exploratory analysis of the data collected during negotiations. An extension of the Technology Acceptance Model is used to identify factors that influence user’s perception of Internet-based negotiation support systems.